Return and Refund Policy

In the unlikely event that you are unhappy with your order, please email coven@somethingwiccan.co.uk in the first instance, or contact us here with your details and the issue you are having, and we will try to resolve it. If you include a phone number, we can ring you back.

Sometimes this means sending your item back to us. There is usually a return address on the address label we print to send you your item, but don’t worry if you didn’t keep this as we can give this to you when we speak. As a small business we are unable to offer free returns, however once we have the item/s back we will refund your original spend in its entirety. We recommend using a signed for service for peace of mind.

Please note that our contact details are not to be used for marketing purposes. Please see our Terms and Conditions of use of this website and content for further details.